Remote support
Download the support app for Windows or Linux.
+358 45 358 4064 · Weekdays 10 am–6 pm
Download the support app
Choose the version for your computer. It runs right away, no installation is needed.
Windows
Installer (.exe)
Linux
Installer (.AppImage)
Checking the latest stable RustDesk release…
The support app is the free, open-source RustDesk application, downloaded directly from RustDesk’s GitHub repository. It runs right away, with no installation needed. For AppImage, you may need to install fuse2 through your package manager. If your OS is not x64 architecture, you may need to install version of RustDesk for your specific system manually. You would receive my help with downloading the right version of application
How is the remote session opened?
Download and open the app
It is usually in your Downloads folder. The app runs right away, with no installation needed.
Read out the code
The app shows a nine-digit code. Tell it to me on the phone.
We take care of the rest
You see everything done on your computer and can close the connection at any time.
When the support session is over, close the app. After that, no one can connect to your computer until you start the app again and give permission yourself.
Is the connection slow?
Measure speed and latency in your browser, then copy the result into your support request. It helps to tell whether the problem is the connection or something else.
Run an internet speed test